If you have a clog or backup please call the property manager, Carlos Serrano, at 336-380-1652 

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Notice: If water is flooding your sink or bathtub, and you live in or own a bottom level unit, the HOA will almost always pay the plumbing bill. Please contact immediately 336-214-0350. If there is no answer, leave a text message. If water is leaking through the ceiling, knock on the door on the unit above and alert them. Then immediately call 336-214-0350. If no one answers, leave a text.

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Water Turn-off Valve

Every unit in Bolinwood has its own turn-off valve, which can completely shut off the water inside your unit. In the event that water is uncontrollably flooding from your unit, the best immediate solution is to turn the water completely off by locating the turn-off valve and turning it clockwise. Doing this would be an immediate solution if your hot water heater breaks and starts letting out water, if a toilet is overflowing, etc. In a 3-bedroom unit, the turn-off valve is located in the kitchen pantry right above the floor. In a 2-bedroom unit, the turn off valve is located somewhere within the cabinets underneath the kitchen sink – in the 2-bedroom units they are not all in the same precise spot but they are all located underneath the kitchen cabinets. Look at the pictures below to see the location of the turn-off valves.

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