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Mailbox locks are property of the homeowner and is their responsibility to maintain the lock and keys.

 

If your lock is broken and needs to be replaced, the correct lock can be purchased here: https://www.homedepot.com/p/Prime-Line-Mailbox-Lock-5-Cam-Nickle-Finish-National-Keyway-Opens-Counter-Clockwise-90-Degree-Rotation-S-4573/202258446​

After purchasing the lock the owner is responsible for replacing it themselves or by hiring someone to do it. 

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